UK and Ireland Customer Information


Not in the UK or Ireland?

Standard delivery is FREE to the UK & Ireland, it takes 2-4 working days from order.

Next-day working day delivery is available to the UK on orders made before 1pm, it costs £9.80. Pre 1pm next working day costs £14.80. Order before 1pm Monday to Thursday.

Saturday delivery costs £14.80, and pre 1pm Saturday delivery £19.80. Order before 1pm on Friday.

Exchanges and returns are easy and no quibble.

You can exchange or return any order (excluding bespoke, hand embroidered and personalised pieces) for any reason at all. You have 14 days from receiving your parcel to get it back to us. You will have to pay the postage, we recommend a signed for service, the post office will be happy to advise. Exchanges are final, we won't be able to exchange again or refund.

Any item returned for refund or exchange needs to be unused and in perfect condition, with any tags attached and in it's, undamaged, packaging. Earrings cannot have been removed from their packaging or tried on for hygiene reasons.

General Information